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Request a repair
Fill in this form and we will contact you. Fields marked * are required.
Your details
Name *
Last name *
Email address *
Phone number *
PO number (optional)
Address
Street (optional)
Number (optional)
Postcode (optional)
City (optional)
Your machine
Brand *
Model (optional)
Serial number (optional)
Machine type *
Espresso machine
Capsule machine
Coffee machine
Vending machine
Other machine
The problem
What is the problem? *
Describe as concretely as possible what goes wrong.
When did the problem start? (optional)
What happened just before the problem started? (optional)
Are there any error messages? (optional)
Photos
What do the photos show?
Front of the machine
Type plate
Serial number
Error message
Damage
Something else
Photos
Optional. Photos of the machine, the type plate or the error message help us diagnose. At most 8 files, each up to 8 MB. JPG, PNG or WebP.
Request a repair